Shipping & Returns
Shipping Policy
All orders are processed and prepared for dispatch as soon as payment is confirmed. Delivery times and shipping rates are automatically calculated at checkout based on your delivery destination.
Once your order has been dispatched, it will be delivered directly to the address provided during checkout. If any unforeseen delays or issues occur while your package is in transit, our support team will monitor the shipment to ensure it reaches you safely.
Return & Exchange Policy
If you are not entirely satisfied with your purchase, we are here to help. You may request a return or exchange within 7 days of receiving your item, provided the product is unused, in its original condition, and in its original packaging.
To initiate a return or exchange, please contact our support team via our website contact form or support email. We will process your request within 48 business hours and provide you with detailed instructions on how to send your item back.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed through our payment gateway, Stripe, and credited back to your original method of payment in accordance with standard processing timelines